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Kotabaru Station Improves Service and Maintenance

Klojen, MC – Deputy Head of Kotabaru Malang Station, Mardiono said that ahead of Eid al-Fitr 1437 H, Kotabaru Malang Station is improving services and maintenance of infrastructure to provide comfort and security for the public as users, Thursday (7/4).

Deputy Head of Kotabaru Malang Station, Mardiono (second from left-standing) monitors officers carrying out maintenance on the railway tracks, Wednesday (7/4)
Deputy Head of Kotabaru Malang Station, Mardiono (second from left-standing) monitors officers carrying out maintenance on the railway tracks, Thursday (7/4)

In terms of service, officers are ready to assist prospective passengers who wish to order tickets, either directly at the counter or online. online. Various efforts have been made, such as checking the supporting devices whether they have met the standards or not. In addition, lubrication of bolts, repair of bearings and measurement of rail height are also priorities for officers.

According to him, this treatment is done every day and there are also those who do it every two weeks. "If normally only two or three people do the check-up, this time it's between five to ten people," he added, Thursday (7/4).

"The condition of the railway tracks in the Malang area is actually still good. However, maintenance and checking are still carried out intensively. This is for the safety and comfort of passengers and to minimize accidents such as train derailments," explained Mardiono.

For other maintenance, as Mardiono said, almost every day the officers clean the train physically, check and if necessary replace the seats, toilets and AC of the train. "What is certain is that we will provide the best possible service for the public," explained Mardiono. (say/yon)

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