Jakarta (malangkota.go.id) – For the umpteenth time, Malang City's innovation has penetrated the Top 99 Public Service Innovations 2019 held by the Ministry of State Apparatus Empowerment and Bureaucratic Reform (KemenPANRB) of the Republic of Indonesia. This was after Malang Mayor Drs. H. Sutiaji explained the Brexit innovation (Braille e-Ticket And Extraordinary Access for Visual Disabilities) in front of the jury team in the Sriwijaya Meeting Room, Ministry of Administrative and Bureaucratic Reform of the Republic of Indonesia, Friday (12/7/2019).
Also accompanying the Mayor of Malang in this briefing were the Head of the Malang City Health Office, dr. Supranoto, M.Kes along with a team from the Organizational Section and Public Relations Section of the Malang City Regional Secretariat.
After the previous innovations of Bank Sampah Malang (BSM), Lapo Bra (Braille Corner Service) and e-Lapor via Sambat Online, now it is the turn of the Brexit innovation to penetrate the Top 99 Public Service Innovations 2019.
This is a matter of pride, because to penetrate the Top 99 Public Service Innovations, one must compete with approximately three thousand innovations from around 300 other regions.
"This shows that the commitment to improving the quality of public services and building a culture of innovation is running well in the Malang City Government institution. Therefore, I give positive appreciation to the innovators in this case the Janti Health Center and the Malang City Health Office and the Organization Section (Malang City Secretariat) as companions," said the Mayor of Malang.
Brexit innovation provides a breakthrough step in facilitating services for the blind disabled group. "There are more than 150 of our blind brothers and sisters who use health services at the Janti Health Center who have always been guided by companions to communicate with officers," he explained.
"Now with Brexit, our blind brothers and sisters can independently enter the Health Center, register for examinations, to pick up medicine and read prescription tutorials. Braille communication aids have also been provided at each service counter," Sutiaji explained to the eight jury teams consisting of JB Kristiadi, R. Siti Zuhro, Wawan Sobari, Tulus Abadi, Eko Prasojo, Nurjaman Mochtar, Dadan SS and Indah Suksmaningsih.
Sutiaji added that Brexit is a manifestation of Malang City's commitment to services that are non-disparate, non-discriminatory and a manifestation of a strong commitment to support minority groups, especially people with disabilities.
Brexit innovation received appreciation from one of the jury team, JB Kristiadi. "This is concrete, the local government is present and cares, especially since Malang City also has regulations in the form of regional regulations (Perda Malang City No. 2 of 2014 concerning the Protection and Empowerment of Persons with Disabilities).
"Note, if at this time it has been present to provide breakthroughs in facilitating health services, I hope the Mayor (of Malang City) and his staff are able to develop it for all types of services in other public spaces. We even recommend that it be held or organized Brexit Day, with the aim of making city residents more concerned about the disabled group," said Kristiadi, providing input.
Siti Zuhro added that the Janti Health Center's advantage is that it has become a special referral for the blind and is also supported by facilities and infrastructure in the form of a waiting room and toilets for the blind.
Meanwhile, responding to the jury team's question regarding the replication of Brexit innovation by other regions, the Brexit innovator who is also a functional pharmacy worker at the Janti Health Center, Fira, emphasized that there are already other regions that have replicated it, including the city of Bandung. Fira also revealed that the Janti Health Center has often been visited by other regions to conduct follow-up studies. "We have been developing the Brexit innovation since 2017," said Fira.
The enthusiasm of the jury team was even higher because during the presentation of Brexit users who are blind people with disabilities were also present. One of them was Prapto, who is also a resident of the rehabilitation home for people with disabilities in Bandungrejosari Village, Sukun District. In his testimony, he stated that he was greatly helped by Brexit.
"We have become more independent, one thing that is striking is related to the use of medicines. Previously, there had to be assistance from a companion to sort and prepare the medicines that had to be taken. Even then, if the ones that had been prepared were mixed, we had difficulty and ended up not taking them. With Brexit, even though various medicines are mixed, we can differentiate and know the prescription notes on how many times they should be taken. That makes it easier and more disciplined in taking medicines," Prapto explained.
The ease of service from Brexit, according to the Head of Janti Health Center, Endang Listyowati, has increased the number of visits by blind residents. "Not only for treatment, but also to illustrate the awareness of healthy living also moving in line with the presence of Brexit," he added. (hms/yon)
