Lowokwaru (malangkota.go.id) – The Mayor of Malang, Drs. H. Sutiaji, conveyed the importance of smart city for a region, especially in providing services to the community, so that services will be more effective and efficient.

This was conveyed by Sutiaji when opening Focus Group Discussions (FGD) Preparation of the Malang City Smart City Roadmap held by the Malang City Communication and Informatics Service, at the Savana Hotel, Malang City, Monday (23/09/2019). Sutiaji likened the government to a body that must be synchronized in order to produce harmony in various aspects.
One of the manifestations smart city is about the openness of information and it is always monitored by the public. "If it is good, it will also have a positive impact, such as avoiding hoaxes or fake news. The public can cross-check what is seen, heard and obtained through sophisticated technology," he added.
"If we have smart then there is no need to be afraid, and it should be a motivation and challenge in spurring performance. When we work well or not, then the one who will judge is the public. Currently the public can control the truth or any error and not just talk without any facts," explained the bespectacled man.
Sutiaji further said that the goal from smart city this will be how to build trust or trust in the community, so that the community feels that they have government programs and ASN becomes a friend of the community. "Thus, the result of all of that is satisfaction in the community," he explained.
The Head of the Malang City Communication and Information Service, Dra. Tri Widyani P., M.Si, said the same thing, who admitted that she would continue to spur the program. smart city this. "We will continue to provide training and technical guidance to all OPDs and sub-districts, so that they are more technologically literate. By the end of this year, we are targeting at least 45 OPDs to be able to utilize online services," he said.
According to the woman in hijab, through this FGD and with the roadmap, each OPD will know the standards of online service. "Actually, getting used to or providing online service is very easy, and what is difficult is changing the mindset or work pattern. Therefore, we continue to boost training and technical guidance," concluded Yani. (say/yon)