PRIVACY POLICY
Welcome to the official website and application of the Malang City Government (malangkota.go.id) developed and managed by the Malang City Government through the Malang City Communication and Informatics Service. We are committed to protecting your privacy and keeping your personal information safe. This privacy policy explains how we collect, use, and protect the information you provide when accessing or using our services. By accessing or using our services, you consent to the practices described in this privacy policy.
We are committed to respecting and protecting user data and complying with all applicable laws and government policies of the Republic of Indonesia, including those governing electronic information and transactions, the organization of electronic systems, and the protection of personal data. This privacy policy is designed to help users understand how we collect, use, disclose and/or process their personal data.
By using the services, registering, visiting or accessing our services, you agree to provide true and accurate data and notify us of any inaccuracies or changes in existing information, and allow us to collect, use, disclose and/or process your personal data. Services means the products, services, content, features, technologies, or functions, websites and applications that we offer to users.
DATA COLLECTION
We will or may collect personal data from users on applications or websites that require users to provide personal data. The information we request will be stored by us and used as described in this privacy policy.
As with most websites and mobile applications, the user’s device sends information that may include data about the user that may be recorded by the web server when the user uses our services. This typically includes, but is not limited to, Internet Protocol (IP) address, computer/mobile device operating system and browser type, type of mobile device, mobile device characteristics, mobile device unique device identifier (UDID) or mobile equipment identifier (MEID), address of referring site (if any), pages visited on our website and mobile applications and the times of the user’s visits, and sometimes a “cookie” (which can be disabled using preferences) to help the site remember the user’s last visit. If the user is logged in, this information is associated with the user’s personal account. The information is also included in anonymous statistics to allow us to understand how visitors use our site.
DATA STORAGE
We implement various security measures and strive to ensure the security of user personal data in our system. User personal data is behind a secure network that already has a firewall and can only be accessed by a small number of administrators who have special access rights to the system. However, there is no guarantee or absolute security and the provision of information by users is at the risk of the user himself, so we strongly recommend that you also maintain the security of each user's username and password. User data and information will be stored as long as it is needed, used for the purposes as referred to in this privacy policy.
DATA USE
We use the personal data of users obtained or collected including for the following, but not limited to processing transactions or activities of application service users, carrying out internal activities such as management, operation, provision of services, resolving software problems, bugs, data analysis, testing, monitoring, monitoring or investigation of transactions and other data usage for the benefit of users and the Malang City Government.
LINKS TO OTHER SITES
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Please note that these external sites are not operated by us.
Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.
CHANGES TO PRIVACY POLICY
We may at any time make changes or updates to this Privacy Policy for the security and convenience of our service users' transactions without prior notice. By continuing to use our services, users agree that they are responsible for reading carefully and checking the privacy policy from time to time to find out about any updates or changes.
CONTACT US
Malang City Communication and Information Service
Integrated Office Building A 4th Floor Jl. Mayjen Sungkono Malang
[email protected]